How Could I use SWAG?
Start watching the video
- How to search for the desired creators?
- How to search for preferred video genres?
- How can I search for videos in the private chatroom between me and the creators?
- How to use filter/sorting feature?
- How can I find free videos ？
- How Are Stories and Posts Priced?
Start watching the livestream
- Why am I unable to leave comments in the livestream room?
- How can I follow the creators while watching the live stream?
- How to hide a user's chat messages in a live-streaming room?
- What is Super Chat?
- How is pay-per-view livestreaming charged?
- How to Allow Camera and Microphone Access
Interact further with the streamer
- How to start a conversation with the creator?
- How to follow a creator?
- How can I send gifts to support my favorite creators?
- Can I send audio recordings, photos, or videos to the creator?
- Keep receiving messages from the host? Don't want to receive, what to do?
- The historical dialogue between the creator and myself is not appearing in the chat list, is it?
Assistance needed between me and the streamer
- It seems that I have been blocked by the creator.
- Why haven't the creators responded to my messages?
- If you encounter a dispute with a creator, what steps should be taken to resolve it?
- How should I handle it if I clicked on a command in the live stream and the creator didn't follow it?
- If you accidentally unlocked a video, sent a gift, or sponsored a paid show ticket, is there a way to restore it?
- I took part in a personal event organized by the creator, but the rewards for the event haven't been given yet. What should I do?
User Activity & Creator Activity
- Where is the Backpack?
- Are there discounts on purchasing Diamonds? How can I check?
- Does the platform host fan meetups or other streamer-related events?
- If I send the most gifts to help a streamer reach her goal, will I get any rewards?
- Participated in an official event but didn't receive the corresponding reward?
- How to check global streamer rankings?