Supported Devices & System Requirements

1. Smartphones & Tablets

Android Devices

Operating System Requirements

Android 5.1 or later

Video Playback Requirements

Widevine Security Level L3 support
HDCP 2.2 support

Recommended Devices

Samsung

Galaxy S Series
Galaxy Note Series
Galaxy Z Series
Galaxy M12

Huawei

Mate 10 Pro
Mate 20 Pro
Mate 20 X
Y9
Honor View 20

Xiaomi

Redmi K20

ASUS

ZenFone 5Z

Google

Pixel 2 XL
Pixel 3
Pixel 3 XL

Sony

Xperia XZ
Xperia XZ3

HTC

U11+
U Ultra

LG

V30
V40

Nokia

6.1+
7.1
8.1+

vivo

Z1x
U20
S1 Pro

OnePlus

OnePlus 6

Note: Device compatibility may vary depending on the region where the device was manufactured.

iOS Devices

Operating System Requirements

iOS 13 or later

2. Computers (PC / Mac)

Windows PCs

Operating System

Latest version of Windows

Supported Browsers

Google Chrome (latest version)
Microsoft Edge (latest version)

Unsupported Operating Systems

Windows 7
Windows 8

Microsoft has ended support for Windows 7 and Windows 8. We recommend upgrading to a supported version of Windows.

Mac Computers

Operating System

Latest version of macOS

Supported Browsers

Google Chrome (latest version)
Safari (latest version)
Microsoft Edge (latest version)

Unsupported Browser

Firefox

Firefox currently supports only Widevine DRM. SWAG content playback on macOS requires Apple FairPlay DRM, so playback may not function properly in Firefox.

External Display Requirements (MacBook)

If you would like to watch SWAG content on an external monitor, please ensure the following requirements are met:

Video Output

HDMI 2.0 or later
DisplayPort 1.3 or later

Display

HDCP 2.2 supported

3. How to Check Whether Your MacBook Supports Long-form Video Playback

To verify whether your MacBook can play SWAG long-form videos, please follow these steps:

Open the Axinom DRM Test Tool in Safari.
Select FairPlay (left panel) with 720p or above.
Ensure that all test results are displayed in green.

If any result appears in red, your device does not meet the requirements for playing SWAG long-form videos.

Important Notes

Due to differences in hardware platforms and operating system versions, some devices may not support content playback.
When using an external monitor, please ensure that your device, cable, and display all support HDCP 2.2 to avoid playback restrictions.
If you are unsure whether your device meets these requirements, please contact your device manufacturer or retailer for assistance.

Technical Support and Troubleshooting

System Issues