Supported Devices & System Requirements

1. Smartphones & Tablets

Android Devices

Operating System Requirements

• Android 5.1 or later

Video Playback Requirements

• Widevine Security Level L3 support

• HDCP 2.2 support

Recommended Devices

Samsung

• Galaxy S Series

• Galaxy Note Series

• Galaxy Z Series

• Galaxy M12

Huawei

• Mate 10 Pro

• Mate 20 Pro

• Mate 20 X

• Y9

• Honor View 20

Xiaomi

• Redmi K20

ASUS

• ZenFone 5Z

Google

• Pixel 2 XL

• Pixel 3

• Pixel 3 XL

Sony

• Xperia XZ

• Xperia XZ3

HTC

• U11+

• U Ultra

LG

• V30

• V40

Nokia

• 6.1+

• 7.1

• 8.1+

vivo

• Z1x

• U20

• S1 Pro

OnePlus

• OnePlus 6

Note: Device compatibility may vary depending on the region where the device was manufactured.

iOS Devices

Operating System Requirements

• iOS 13 or later

2. Computers (PC / Mac)

Windows PCs

Operating System

• Latest version of Windows

Supported Browsers

• Google Chrome (latest version)

• Microsoft Edge (latest version)

Unsupported Operating Systems

• Windows 7

• Windows 8

Microsoft has ended support for Windows 7 and Windows 8. We recommend upgrading to a supported version of Windows.

Mac Computers

Operating System

• Latest version of macOS

Supported Browsers

• Google Chrome (latest version)

• Safari (latest version)

• Microsoft Edge (latest version)

Unsupported Browser

• Firefox

Firefox currently supports only Widevine DRM. SWAG content playback on macOS requires Apple FairPlay DRM, so playback may not function properly in Firefox.

External Display Requirements (MacBook)

If you would like to watch SWAG content on an external monitor, please ensure the following requirements are met:

Video Output

• HDMI 2.0 or later

• DisplayPort 1.3 or later

Display

• HDCP 2.2 supported

3. How to Check Whether Your MacBook Supports Long-form Video Playback

To verify whether your MacBook can play SWAG long-form videos, please follow these steps:

1. Open the Axinom DRM Test Tool in Safari.

2. Select FairPlay (left panel) with 720p or above.

3. Ensure that all test results are displayed in green.

If any result appears in red, your device does not meet the requirements for playing SWAG long-form videos.

Important Notes

• Due to differences in hardware platforms and operating system versions, some devices may not support content playback.

• When using an external monitor, please ensure that your device, cable, and display all support HDCP 2.2 to avoid playback restrictions.

• If you are unsure whether your device meets these requirements, please contact your device manufacturer or retailer for assistance.