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Hi, what do you need help with?

Here, you can find the information you need.

The prompt to disable power-saving mode keeps popping up. What should I do?

If you encounter continuous prompts from the system regarding the power-saving mode, please follow these steps:

  1. Please close the webpage.

  2. Navigate to 'Settings' on your phone, manually enable 'Power Saving Mode.'

  3. Manually disable the 'Power Saving Mode' that you just enabled.

  4. Try accessing the official website again to see if normal usage is possible.

  5. If the same situation persists, please click on "Refresh" in the menu.

  6. If the above steps do not resolve the issue, please contact online customer service for assistance and reporting.