If you are a non-Taiwan user, please first ensure that your current payment currency is set to Malaysian Ringgit (MYR). If the currency does not display Malaysian Ringgit, please switch it to MYR first.
After confirming the currency, please follow these steps to make your purchase:
Below are the payment channels currently available for the Malaysia region. You can tap the Profile Icon in the bottom right corner of the platform, then select Buy Diamonds. Select MYR as the currency and tap the diamond package you wish to purchase. Choose your preferred payment method from the following available options:
Touch’n Go / Grab Pay
USD Credit Card
Cryptocurrency Payment
❗ Please note: Third-party payment processors usually process transactions within 30 minutes to 1 hour after payment. Please wait patiently and avoid submitting duplicate payments.
❗ Please keep your transaction/receipt details safe until the diamonds are credited. Otherwise, online customer support may be unable to assist you using your order number.
❗ If your payment was successful but the diamonds have not been credited after more than 1 hour, please contact customer support. Our support team will submit a manual audit request to our partner payment provider during regular business hours (Monday to Friday, daytime).
Touch’n Go / Grab Pay (Recommended channel as it integrates multiple payment methods)
Supports Credit / Debit Cards, FPX Online Banking, eWallets, and PayPal.
USD Credit Card
If you choose "Credit Card" payment, you will need to enter a new card number and complete verification for the first time. Once successful, the card will be saved to the platform so you won't need to re-enter it next time.
🚨 Note: Cross-border transactions incur foreign exchange rate differences and overseas transaction fees, so the final charged amount will be higher. Please note that Debit Cards are not supported; only Credit Cards are accepted.
Webcash
Supports FPX Online Banking.
